Find a Hospital and Show Symptoms

Overview

For Find a Hospital and Show Symptoms, call 119 for life-threatening symptoms. If it is not immediately life-threatening, ask your hotel, insurer, or the JNTO Hotline. Follow medical staff instructions. If speaking is hard, show notes with symptoms, start time, pain location, medication, allergies, possible pregnancy, and insurance details.

Do this first

• For severe chest pain, breathing trouble, unconsciousness, or heavy bleeding, prioritize 119
• If not urgent, check reception hours and language support before visiting
• Consider 119 for dangerous symptoms
• Collect symptoms, conditions, medication, and insurance info
• Check reception rules before visiting

What you need

• Passport or residence card
• Health or travel insurance details
• Current medication
• Symptom notes

Steps

• On the symptom card, write temperature, pain level, start time, medication taken, and allergies
• Write brief notes on symptoms and start time
• Find a clinic through hotel, insurer, or JNTO Hotline
• Confirm insurance and payment at reception
• Show phrase cards if explaining is difficult
• If you can contact your insurer, ask about partner hospitals and payment method
• At reception, show insurance, passport, and symptom notes together

Cautions

• Night and holiday options can be limited
• Travel insurance payment rules differ by policy
• Ask a doctor or pharmacist before treatment or medication decisions
• This site does not diagnose. Follow doctors' and pharmacists' instructions for treatment and medication
• Steps may differ by area or timing. For important decisions, confirm with official sources and local staff.