What to do in an emergency
Move to a safe place first. If you need police, ambulance, or fire service, use 110 or 119. Phone links include a confirmation step to reduce accidental calls.
110
Police
Use for crime, accident, theft, or immediate police assistance.
119
Ambulance / Fire
Use for serious illness, injury, fire, or rescue. Give your location first.
JNTO Japan Visitor Hotline
JNTO provides visitor support for accidents, emergencies, and travel problems. Check the official page for current service details.
Find a hospital
Use 119 for life-threatening symptoms. Otherwise check with your hotel, insurer, JNTO Hotline, or local information.
Symptom card
Write symptoms, start time, pain area, medication, allergies, and insurance details, then show them.
Travel or health insurance
Payment, partner hospitals, and prior contact rules differ by policy. Confirm with your insurer.