JAPANLIFE GUIDE

Tax-Free Shopping Procedures

Check eligibility, passport presentation, and sealed-bag rules.

tax-freecustomsshopping

Overview

Tax-Free Shopping Procedures has eligibility, item, purchase amount, and export conditions. Confirm with the shop and official customs information. Tax-free shopping requires a participating shop, eligible customer status, and item/export conditions. Thresholds and rules can change, so confirm in store and official guidance.

Do this first

  • Before paying, check tax-free counter location, hours, and required purchase amount
  • Bring your original passport; ask the shop whether copies or photos are accepted
  • Check whether the shop offers tax-free service
  • Show your passport
  • Check rules for opening consumables

What you need

  • Passport
  • Purchased items
  • Receipts
  • Tax-free counter

Steps

  • Some shops cannot process tax-free after payment, so confirm service and counter before buying
  • Ask whether items are eligible before purchase
  • Show your passport at checkout or tax-free counter
  • Keep receipts and sealed bags
  • Follow conditions until leaving Japan
  • If consumables are sealed, confirm whether they must stay unopened until departure
  • Keep receipts, purchase records, and goods available for departure checks

Cautions

  • Tax-free rules can change
  • Some goods must not be used in Japan
  • Check detailed conditions with customs and shop guidance
  • Some items are not eligible, and some items may lose eligibility if used in Japan
  • Steps may differ by area or timing. For important decisions, confirm with official sources and local staff.

Useful Japanese phrases

Payment

このカードは使えますか。

Kono kado wa tsukaemasu ka.

Can I use this card?

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